Do I need to be home when you clean my house?

No, and in fact many of our clients prefer to have us clean when they are not home. However, you do need to make sure we are able to enter your house at the scheduled appointment time. Some clients choose to give us a key that we will code and store in a secure location.

If you have a security system, you will also need to make arrangements to have it disarmed during our cleaning service. If you will not be at home, we recommend you provide us with a temporary guest code to use during the day of your cleaning service.

We also will need to be able to secure your house upon completion of our cleaning services.

Please be advised that if we are unable to access your home during the service day, or unable to disarm your security system, we will be unable to clean your home and be forced to charge a cancellation fee.